Disputing Chargebacks in the Current Labor Market

Almost all companies are experiencing difficulties filling vacant positions and keeping existing staff.  Firms look for cost savings to take the pressure off margins to maintain competitiveness.

 

Chargeback disputing could look like the easy target for cutting back.  The successful chargeback process is time consuming.   It takes a very detail-oriented, organized, and persistent team to succeed.  Many retailers just ignore or deny chargeback claims on the first pass.  Money recovered is significant, as it directly impacts the company’s profits.

 

In addition to the time required today, the gains from chargeback disputing are realized in the future, as retailers take months to respond to disputes.

 

What if there was a better solution?

 

Hire CRL Advisory.  For over ten years CRL has helped clients recover millions of dollars in retail chargebacks. CRL knows the path ahead for suppliers and manufacturers. Even if your supply chain business has an existing deduction management team, you can outsource part or all of the function to an outside team of experienced chargeback specialists.

 

At CRL, we use the most advanced automated technologies powered by AI and machine learning to process claims quickly and for considerably less money. In fact, we are equipped to dispute claims as low as $50. 

 

Furthermore, we use a closed loop system that guarantees that a chargeback is not ignored or routinely denied by the retailer.  Our system does not allow a chargeback to simply be forgotten in the hope you will fail to follow up and abandon the claim.

 

Additionally, CRL has a contingency based fee structure so you avoid the large investments up front and pay us only when you collect from the retailers. This is a tremendous cash flow advantage.

 

In 2021, vendor compliance programs turned into one of the biggest headaches for suppliers and manufacturers in the US. This past year, the number of compliance deductions has gone through the roof even as retailers are giving suppliers less time to resolve a disputed chargeback.

 

Chargebacks are serious threats to your reputation and your business. They require resources, squeeze profit margins and limit your available cash flow. But if you've considered expanding your deduction management team or its capabilities, you may have hit another wall: severe labor shortages combined with historically-high wage growth. Your company may be struggling to find or even afford hiring qualified professionals to do this work for you-- let alone do it well.

 

Facing onerous vendor compliance obligations at a time when the cost of has gone up, may tempt you to just write off a portion of your chargebacks as a business expense.

 

But the solution to preventing and reclaiming retailer deductions is not as hard nor as expensive as you may think.

 

We Can Help

 

Whether you completely outsource your deductions management or hire our cross-functional team to work alongside your existing deduction management staff, CRL can help you maximize your chargeback recovery while eliminating future chargebacks. The return from this added efficiency and peace of mind alone is more than worth the investment. Yet, you will also be freeing up internal human resources that can be better directed to other areas of your business.

 

However, this is just the tip of the iceberg. There are several reasons why outsourcing your deductions management to our team of professionals will benefit your business in a big way:

 

Reclaim More Revenue

Every single deduction you dispute costs your company money and manpower to process, research, validate, challenge and clear. For this reason, spending time and money on deductions that are under a certain threshold amount can end up costing you more than the deduction is worth. Such an “expense” would just be written off.

 

Save More Money

On one hand, outsourcing to our off-site team will save you payroll expenses as well as office space. Our decades of combined deductions management experience allow us to see patterns that you may not see. We can reveal the bottlenecks in your business, and help you streamline those problematic processes so you can operate much more efficiently and effectively.

 

Get better results with lower payroll and office costs. Discover costly mistakes and inefficiencies that you may not have noticed. So, what are you waiting for? There has never been a better time to hire us!

 

Want a free consultation? Contact us at contact@crladvisory.com or 212-947-0300

 

 

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