Frequently asked questions

CRL Advisory changed as we broadened the scope of our offerings from only chargebacks, to everything operational. We believe in helping to fix the problems instead of minimzing the damage afterward. Excessive chargebacks are a sign of problems across your company, and CRL Advisory is equipped to fix the issue at the source.

CRL Advisory can help with any project. We specialize in operations, logistics, finance, and technology. Our clients know that we are always available to help with their needs. 

CRL has found that all companies need an objective look at their operations and processes.  Many times, businesses find themselves reacting to situations in the same way they have for years, as the processes have not changed.  Employees work extremely hard but lack the time necessary to break down and analyze problems.

A business consultant takes the years of experience as well as the exposure to many different scenarios and applies it to your specific problem.  CRL will always make suggestions to bring your company to the next level.

CRL has experience with companies from various industries ranging from $1 million to $1 billion in sales.  What all companies have in common is the need to merge modern day technology with processes that are practical, effective, and efficient. With the relationships made throughout the various aspects of the supply chain and distribution network, CRL can help any company implement better practices.

There are many factors to consider.  Moving to a 3PL on the West Coast does help with speed to market.  CRL can perform a detailed cost/benefit analysis of your present distribution system to see if a change is logical.  We have assisted dozens of companies in making the right decision. 

Studies show that proper inventory management is the single most important way to increase revenue and cut costs.  We are CRL are experts in showing you how to manage and optimize your inventory.  We combine analytics and technology to assist you in obtaining this highly profitable goal.

Of all the chargeback situations the post audit claim is one of the most frustrating.  You’ve been paid for your orders and now they want money back? In addition, the retailers will not allow you to dispute deductions past a certain time frame, but they can go back further back with post audit claims.  We at CRL are experts in the post audit claim process.  We have gotten millions of dollars reversed.  Call us today for a full analysis.

It is important to focus on the functionality that the upgrade brings to your company. Remember, retailer demands are constantly changing. Advances in technology and integration can assist companies throughout their supply chain.  CRL will do a full analysis of your software, as well as any proposed upgrades, to determine if any upgrade is worth the cost.

ERP systems have evolved tremendously as retailers become more sophisticated.  We find that system underutilization is very common.  You can maximize your initial investment with a top to bottom review of your procedures and your capabilities.

Effective chargeback control makes for smooth supply chain distribution and less aggravation for the buyers. In addition, chargebacks are handled within retailer compliance departments, not through the buying office. 
We NEVER contact the buyer.

Retailers think twice before charging back companies that fight their chargebacks. In addition, retailers often negotiate for chargebacks even when they are correct for charging back.

Absolutely! CRL has a 100% net positive effect on all clients we’ve served

Chargeback management and credit management require two separate skillsets. Credit is more focused on financials, while combating chargebacks maximizes financial, operational, logistical and production decisions as well. In addition, your credit department may not have the time or resources to effectively follow up with retailers to maximize chargeback collection. 

By using CRL, you will save time and money. You will not need to worry about staff turnover. Your dilution will improve. CRL has a dedicated team of experts who are experienced in helping you improve your bottom line.

We are happy to provide references upon request. We have helped many clients improve their processes and they are happy to answer any questions you may have.

Yes. We will sign an NDA before proceeding with your company.

Yes we offer training in many different areas including supply chain management, logistics, operations, warehousing, chargeback management, deduction management, post audits, and much more.

CRL is always looking for talent. Please send your resume and cover letter to hr@crladvisory.com and our staff will respond as soon as possible

CRL Advisory is a consulting company with expertise to handle any operational problem.  Contact Us Today

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